Opening Hours:Mon - Fri, 9.00 a.m. - 5:00 p.m.
Westerfield Business Centre, Main Road, Ipswich, Suffolk, IP6 9AB

Our Mission Statement

Mission Statement and core values

Definition of a mission statement: a formal summary of the mission (purpose), goal and core values of a company. It’s an action-based statement that supports the vision of the company’s purpose and communicates this to employees and customers.

Here is LEA Property Solutions action-based statement that declares the purpose of our organisation and how we will serve our customers and employees.

Our mission is to raise the standard of living in HMO’s in Ipswich through an excellent calibre of property. We strive to pair our tenants with like-minded and age matched working professionals or students and ensure they are comfortable in their environment, exceeding the expectations of a letting agent. Our goal is to be the ‘HMO agent of choice’ in Ipswich and surrounding areas for landlords, tenants and employees, aiming to be a ‘household’ name and a company that everyone is proud to be associated with therefore changing the perception of letting agents!

Our values (that guide us in our actions):

  • FAMILY. We treat our small team as family with loyalty, respect and appreciation. We work around each other to accommodate each of our family needs.
  • INTEGRITY. We always do the right thing for our team, our business, our tenants and landlords.
  • BE HUMBLE. Treat everyone we meet in the way we expect to be treated ourselves, remembering that we owe everything to the efforts of each team member, tenants and landlord that makes LEA Property Solutions a successful business.
  • ACCOUNTABILITY. Individually we are reliable, helpful and ensure we see tasks through to the end to the best positive outcome.
  • POSITIVITY. Providing a positive atmosphere which encourages learning and promotes self development and recognition for employees. This is also applicable to tenants and landlords.
  • COMMUNICATION. – with each other, tenants and landlords regularly. Using technology and commitment of the team to ensure we are always available for help and emergencies.
  • PROFESSIONALISM. Always having a neat appearance, being confident and communitive on the phone and in person with a good, polite manner.
  • HONESTY AND TRANSPARANCY in everything we do for everyone.
  • EXCELLENCE. Going above and beyond to accomplish efficiency with a high sense of urgency, always keeping our team and customers at the forefront of our minds.
  • PROBLEM-SOLVING. There is always an answer! We help each other and are resourceful, always seeking to discover a solution and providing options for any concerns that arise to each other, tenants and landlords.
  • INCLUSION AND DIVERSITY. Including and understanding the needs of all people from differing backgrounds, races and ethnic origins.

We’re Proud of Our Work

We strive to satisfy all our clients housing needs ensuring they are 100% happy with the service we provide. We deal with any issues that may arise, promptly and efficiently ensuring peace of mind for the Landlord and Tenant.

Placed Tenants

I have had a very positive experience with LEA Properties, I have been in one of their properties for a week and I have been very happy. I moved into a property in a very weird time in the world of Corona Virus, but I was made to feel very comfortable and the whole process from the start to moving in was very well executed.


Tenant from January 2021 - current

I’ve had the wonderful opportunity to stay in a property managed by LEA Property Solutions. Emma, Laura, Lucy & Simon have been amazing throughout the journey. Not only are the properties well looked after but they invest time into making sure that tenants, landlords and the stay in the properties are up to their standards and well looked after in the best way they can.


Tenant from March 2020 - current

I moved into my home in February of 2016 and my first surprise was how impressed I was at the cleanliness and how homely the place felt. Lucy, Laura, and the team bring their own style to the homes they rent and have very high standards when it comes to the safety and wellbeing of their tenants. Plus, to have a regular cleaner come in each week to give the communal areas a clean is wonderful although as a household we try keep it clean ourselves and although various housemates have come and gone this last five years, I still consider them all friends and enjoyed the time they were here.

Phillip Killen

Tenant from February 2016 - Current

for your piece of mind, we are accredited with the following mandatory schemes…