Happy Clients

I had a great experience with this agency during my recent move, and they truly deserve commendation. The entire process was smooth, automated, and stress-free, with clear communication and timely reminders throughout. The staff were professional, helpful, and attentive. I especially thank Laura for her kindness and support.

The accommodation was exactly as pictured: clean, well-decorated, and well-maintained. A weekly cleaner helps keep the place in excellent condition, and the presence of CCTV provides a reassuring level of safety. After speaking with a friend, I learned the agency is well known in Ipswich for their high standards and well-kept apartments, and I can now confirm this myself.

Maintenance issues are handled promptly, and their procedures clearly prioritise the resident’s best interests. I’ve already recommended them to friends and would gladly do so again. Truly, a breath of fresh air compared to some other agencies. Well done, LEA Agency!
LEA Property Solutions LTD (owner)
a week ago
Thank you so much for your kind and detailed review! We’re absolutely delighted to hear that your move went smoothly and that the process felt stress-free for you. It’s great to know that the accommodation met your expectations and that you felt supported by our team — we’ll be sure to pass on your lovely feedback.
We’re really proud to be known in Ipswich for our high standards and it means a lot to hear that reflected in your experience. Thank you for recommending us — that’s the highest compliment we could receive.
Wishing you continued comfort and happiness in your new home and thanks again for leaving such a detailed review, it really does mean a lot to our small team!

I have worked with Lucy and her team for over 5 years now. They are always helpful, polite and work in a professional manor. Their properties are always presented to the highest possible standard.

You guys were so amazing u were really helpful every step of the way and were really lovely and polite

It was very easy getting my desired apartment with them, the customer service is top tier and not much stress with payment or necessary details you might need to provide

Laura and Skye were both so lovely, they made the process of moving very easy and stress free

The team have been incredibly helpful and attentive during my onboarding process, making the whole process virtually stress-free. This is hugely appreciated, as I am taking up a new job at the moment. The property itself is spacious, clean and beautifully decorated. I look forward to the rest of my tenancy under their management, and I would certainly recommend LEA to anyone looking for a rental property in the area.

I’ve had the absolute pleasure of working with Lucy Lea from Lea Properties, and I can’t recommend her highly enough. Lucy is incredibly nice and approachable—always ready to help, no matter the situation. When it comes to HMOs, her knowledge is second to none. Honestly, if Lucy doesn’t know it, it’s probably not worth knowing! She’s guided us through a very tricky market with professionalism and clarity, always making us feel supported and at ease. A real gem in the property world!

Great experience with LEA. Friendly staffs. Found very easy to communicate with them. Advertised room was exactly the same.

Had to move houses and chose a LEA property because they used to manage my old house and i know that I’ll be safe and well looked after. The whole process can be stressful but LEA are very thorough and available to help with any enquires. A special thank you to Skye for all her help and professionalism.

Fantastic team!

Hi Skye and Megan thanks you for your time and effort I appreciate you helping me to get a room thank you.

Great service and amazing people, highly recommend!!!!!

*****

Skye and the team have been great from start to finish, thank you 👍🏻

Brilliant…
Everything went well
Thank you all lovely team for hard work
It been pleasure
Abdelilah elfellah

The whole process of acquiring the accommodation was straightforward and the staff were very helpful.

LEA Property Solutions made the process of renting my new home seamless and stress-free. The team was incredibly helpful and patient, guiding me through each step with clear communication and support. Skye was friendly and professional, and made sure everything was taken care of. Overall, a great experience!

*****

I would love to thank everyone, that works at lea properties!!!!, fantastic, amazing, attention to details, and detail, plus, in the business that I am in, lea provides 110% satisfaction on all levels.
Kind regards.
Lee.

I have received prompt response from the team right from the beginning of my tenancy agreement the viewing, documents confirmation, monies received to my move in date. LEA property solutions are on top of their schedule

We have recommended Lucy and her team to customers of ours looking in different areas. I even took the time out to go and see her fabulous operation, and she’s welcome in my offices anytime. If your looking for a good agent in the ipswich area, give her or her team a jingle…..

I’ve recently rented a place using LEA’s services, the team is very friendly and prompt at resolving issues. Onboarding is also guided and help is always available at any stage of the process. If you are after a structured and trustworthy agency I would recommend LEA property.

Lengthy procedure to get the room when compared to other agents but this is the best way of managing a HMO. Laura and Skye helped me to complete the paperwork. Highly recommended.

Lucy at LEA Property is great. Exceptional care taken with everything they do.

Great service: Staff are polite, friendly, helpful and honest. A+++

Delighted to be working with Lucy and the team

Can’t recommend Lea Property solutions enough . They have been fantastic throughout the whole process. Very professional and communication has been amazing! Skye has been taking care of the whole process and went above and beyond to meet all my requirements. 5*. Thankyou all at Lea Property Solutions 🙂

It was great to be back with LEA as I had previously stayed in a property managed by them. Amazing service right from viewing the property till the shifting process. The team went out of their way to help me sort out some issues before moving in which shows their commitment towards the tenants and which is missing with the other agencies. Special thanks to Ellie for the smooth and quick onboarding process during my Move-in day. Room is in good condition and as advertised on the website. Thanks LEA team, much appreciate the support throughout.

The properties offered by LEA Property Solutions are INCREDIBLE. Very High Standards throughout from decor to asthetics. Love Them. Lucy’s knowledge in this everchanging industry is exceptional.

I am writing to express my sincere appreciation and commendation for the exceptional service provided by LEA Properties. As a tenant under their management, I have experienced nothing but professionalism, attentiveness, and a genuine commitment to ensuring the well-being and satisfaction of their tenants.

One of the most commendable aspects of LEA Properties is their unwavering dedication to promptly addressing any issues concerning the property. Whenever there has been a concern or problem, they have not only ensured its swift resolution but also taken proactive steps to follow up and ensure that the matter is fully resolved. This level of attentiveness and diligence is truly commendable and sets LEA Properties apart from other agencies.

While their protocols may be strict, I understand that they are implemented with the best interests of the clients in mind. This commitment to maintaining high standards ensures the comfort and satisfaction of all tenants, which is greatly appreciated.

Having experienced the transition of my landlord changing agencies, I can attest to the significant difference in the treatment of tenants and the standards of the property. It is evident that LEA Properties excels in providing superior customer service and upholding the quality of their properties.

I would wholeheartedly recommend LEA Properties to anyone seeking accommodation, particularly a shared house. They are a brilliant company with outstanding customer service, and I have been thoroughly impressed with my experience as their tenant. I must extend special recognition to Laura, who went above and beyond to personally assist me through recent incidents of my current agency. Thank you.

Once again, thank you to LEA Properties for their exceptional service and commitment to their clients. I am grateful for the positive experience I have had as a tenant under their management.

LEA property were very swift in their responses while moving me in. Their process of onboarding was very good & precise for new tenant moving in or out. Thank you so much to LEA team & Ellie for my swift move out process as well & helping me with all queries.

I’ve been working with Lucy at LEA Property Solutions now for 2 years. Lucy’s attention to detail and commitment to client satisfaction are evident. She is proactive in anticipating potential challenges and providing solutions before they become issues. This proactive approach not only saves time but also ensures a seamless and stress-free experience.

I cannot express how impressed I am with her professionalism, expertise, and dedication. If ever I need guidance, I know Lucy and her team will go above and beyond to help, so I feel incredibly fortunate to know her. Thanks for having my back Lucy!

Had a seamless experience with LEA Properties Solutions Ltd, their rental process was quite straightforward, staff was kind, courteous and professional, the property is well kept and very tidy… I highly recommend.

I love the house and and my room so clean and tidy all thanks to Ellie and Kiara for the lovely welcome ♥

I moved in from overseas and they were incredibly supportive and efficient. I particularly liked their responsiveness and understanding of a newcomer in the UK. They guided me through every step and were always available to promptly answer any questions.

Actually the easiest move I’ve had. Good communication throughout, responsive and don’t rely on emails or phone calls which made my life much easier!

Great and fast process on moving in. Friendly team, always keep you posting.

LEA managed our property professionally and were quick to deal with any issues that arose during our ownership. Always helpful when something was needed and kept the property in great condition.

A brilliant HMO agent that really cares about customer service. They look after their tenants just as well as they do their clients. Contentious in the way they do business, would highly recommend.

LEA is more than just a management company. They provide invaluable local knowledge, advice on space planning and tenant experience and are proactive in all aspects of management. They are approachable and accessible at all times. It’s reassuring as a landlord and investor to place your asset in their very capable hands. I wouldn’t hesitate to recommend LEA to other landlords.

Thorough explanation of facilities and have been friendly and helpful throughout the entire process.

Excellent hospitality everyone I dealt with for. The firm was absolutely kind, helpful & understanding on the day of my move in the place was kept very clean staff was all respectful &helpful would definitely recommend.

Smooth tenant onboarding.

Extremely good customer, prompt payment and uses local businesses. Thank you for supporting a family run business.

Very helpful and quick to respond.
Thank you.

I moved in from overseas and they made the process seamless and efficient. Particularly impressive is their availability, promptness of response, willingness to listen, reach a compromise and proffer solutions.

They also take great care in maintaining the property. Would 100% recommend.

The people at LEA are super nice and caring and so easy to talk to. They are more than happy to answer all questions and if needing help they will happily assist. The credit ladder platform they use is very easy to navigate. They ensure the property is up to spec and give you a thorough walk through, from where the fuse box is all the way to where the Wi-Fi is (and help you find the password).
10/10 best agents I’ve been with by far.

We saved so much time & money going with LEA Property as Director Lucy held our hands through the process from the minute we reached out to her when we started on this journey. We reached out to her before we even bought the property and she guided us on everything including finding the right property, connecting us with trusted traders who were cheaper and more efficient than other vendors and most importantly understood the building requirements for HMOs, she advised us on decoration, applied for the licence on our behalf and gave us her time, regularly visiting to check on the build and process. She guided us on pricing and filled the entire 6 rooms within 3 weeks! Now we have a WhatsApp group for quick communication and get a monthly email with finance breakdown- her team are quick to fix things for tenants like repairs. Can’t recommend her and the LEA team highly enough – LEA know the HMO market inside out, where to save money and where to maximize profits – they keep up-to-date with all the changes to HMO laws so you know if you go with her you are doing everything above board.

Simply the best and the only one really knowing how to manage HMO’s in Ipswich area, all issues are dealt with properly and quickly. Especially for those looking to run “hands off” business – it’s the place to go.

I recently moved into a new property with LEA and they were fantastic. The whole process was very smooth and stress free. Lucy was very professional and was always available to answer my questions. They also helped me sign up to credit ladder which enables me to track my rental payments and build my credit score. Highly recommended agent. I would definitely use them again in the future.

Physical appearance as seen online.
Nice staff, nice home.

Lea property is very swift with their application. Always ready to help They have beautiful houses that would make u feel comfortable .Am happy I got my house from them . I would recommend anytime

LEA Property team are really good at what they do. The team are there to support and guard you with every step you take In the process of moving in. They are all very professional, approachale and accessable just a chat or call away. Also they give you what they show you and make you feel at home.

Highly recommend this agent !!!
Very nice and professional
Always keep the house in a good situation
I rent room twice with them

Excellent service 😊Would recommend to anyone looking to rent.The team is professional and you feel always welcome.

First time using an independent letting agent for a room. And I can honestly say they are absolutely brilliant!! Everything went smoothly from viewing the room to the paperwork. They were just so helpful and professional. I like the fact that I can improve my credit by using creditladder to pay my rent. Can report any issues or problems on WhatsApp group or on COHO.
The staff and team are amazing!!
Many Thanks,
Shomal

Super helpful team who are very prompt with replying to you on WhatsApp to get you moved in as smoothly as possible. Laura was super nice and efficient

They provide brilliant service. LEA manages the property I live in, and they do a stellar job responding to our maintenance issues. They are always quick with their communications and incredibly supportive.

They’re also very methodical with new tenants. The whole process of moving into one of their properties is very easy.

Skye is both friendly and professional. She made a dreaded move in and out procedure enjoyable.

I would like to personally thank everyone at LEA for managing my HMO properties.
They have a proactive hands on approach which allows me to be a hands off investor.
The team are extremely creative especially when it comes to updating the bedrooms and shared living spaces.

This enables us to give our tenants a better quality of living and a place where they can enjoy and feel comfortable living in.
We are then able to charge more for our properties as the living standards are so much better.A win win situation for both myself and our tenants.

Thank you Team Lea,
keep up the good work.

Skye and the rest of the team have been wonderful, answered all my questions, ensured the move was as swift as possible – would definitely recommend LEA property to any young professional moving into the area and looking for a safe and good place to live!

I have had the pleasure of working with Lucy and the LEA Team for last couple of years on a professional basis.
We have undertaken various full property renovations, often turning desired properties into HMOs of a high standard, and also completing some maintenance works on their current stock.

I have to say its been a real surprise for us as a team to see a company who really does care about the standard of living they are providing for their tenants and who provide a no nonsense approach to us, their landlords and tenants.
Sadly we often come across rogue landlords and agents who ignore the tenants once they have their rent agreed and do not maintain the properties. Not with LEA, when there have been any snagging issues or general maintenance, they are on it straight away and keep their tenants homes in good order.

It’s been a great relationship to date and we are looking forward to the future projects where we can work together. #teamLEA

Really amazing experience. The girls were so helpful and always very quick to respond.
I have ended up with my dream room & I’m over the moon.
Would recommend to anyone looking to rent.

Extremely supportive through the process. I definitely felt more at ease moving and settling in the property with regular and active communication with members from LEA!

Very lovely place to stay
Nice house mates too and I’m enjoying my new environment

I have had the pleasure of working with the team at LEA Property for the best part of 2022 for both project management and property management services. The team have been fantastic in their support to say the least. They are all very easy to approach, extremely accessible and professional.

They have been in the industry for an extremely long time and certainly know what they are doing, with well established processes. I wouldn’t hesitate to recommend the team to any investors looking for hassle free property management.

Very good team, ease to communicate with, responsive and property is very well looked after by them.

I’m rating it at 4 stars because of ongoing issue with washing machines from before myself moving in and since moving in now for over month and a half which is rather inconvenient in the house of 6 people (partly unresolved because of the landlord).

Would highly recommend overall 🙂

Great and prompt service so far in the whole process. Place was also exactly as depicted in pictures and video which was very reassuring.

Fast and professional service. A very nice and helpful agent. If you are unsure about something, they will explain and help you immediately. The apartment is clean and tidy. I recommend

Nice timeline and professional.

Am loving the place already the colors are my favorite and the only challenge I have is the wifi situation and I hope it’s fixed on time thank you

Extremely polite helpful and friendly agents. Answered all questions honestly and promptly. Extremely efficient :usually moving into a new property is a stressful process , but they made it simple 🙂

After viewing this beautiful house I had moved in within 8 days. The whole process was fast and super efficient with frequent communications via WhatsApp from polite and friendly members of the LEA team. The house has been refurbished to a very high standard and I am very happy to be in it. Thanks LEA!

Best agency you can work with, I love their apartments always modern and on point. Looking forward to keep doing business with you.

Very responsive and helpful! The whole process was a breeze, and for a person with attention and procrastination problems I enjoyed the attentiveness of the company’s team.

Professional and friendly service,

I highly recommend LEA Property Solutions as it was a smooth process to accomodate me into the property. Jasmin was very friendly and settled me into the property 🙂

Had a very nice experience getting information from the company and was able to view the house before moving in. All colleagues were helpful and also helped me with anything I needed.

Only trouble I had was when signing my tenancy the rent payment where not correct but once notified they quickly changed that.

Great guidance and procedures. Easy to complete the process. accommodation is spacious for a shared property.

The Staff member that showed me around my new home was called Skye. Very lovely lady and very professional. She made me feel very welcome and comfortable!! LEA property solutions are a very professional company!!!
Very happy with my experience:)

Outstanding service from all personal at LEA.
From the first minute, the team were eager to assist in a smooth transition. Personally, I had a few issues gaining references etc. However, the girls were brilliant in tracking this down, ensuring we achieved the move-in date. They all went above and beyond to help me. Thank you 😊

Agency is absolutely brilliant! Supported me all the way through my application process, despite few obstacles with my references along the way. Lea Property responded to my WhatsApp messages straight away, communication was and still is amazing! The room itself is a heaven on earth. 🙂Peaceful, clean, modern, shared with respectful tenants. When I close the door, I can finally say “I am back home”. To recharge and enjoy life! Thank you Lea👌

The viewing process was very simple and effective. I was able to view the property the next day either online or in person which offered lots of flexibility. After the viewing process I was able to select my ideal room and provide parking preferences to which I was notified the next day if this had been successful! After that, LEA property solutions stayed in contact and answered all my questions and supported me with move. They provided helpful tools in order to boost and continue helping my credit score as my tenancy continues with them. With regards to the after move support; management have been nothing more that helpful and courteous whilst attending the scene effectively in order to rectify any issues their tenants may encounter.
They are a lovely team and continue to both impressed and support myself and my housemates on a day to day basis.

Great experience, very friendly staff! Would 100% recommend

The room is well organized. Here is quiet and near bus stop

Totally professional, friendly and reliable HMO specialist letting agents. The LEA team knows what they are doing and I have total confidence that they have a handle on everything to do with the day to day operations of my properties.

As a young professional just starting their career, it can be very daunting having to relocate and find accommodation, however, the team at LEA Property Solutions were professional, cooperative, and friendly through the renting process, easing my nerves of having to relocate. The communication has been clear, fast and helpful throughout, clearing up any questions I had (which was important as I was moving from a large distance away) I’ve settled in very quickly here and the property is to a high standard. Overall, great experience!

Really good communication skills & get things done real quick! Been living in one of the properties they run for over a month and had not issues or problems.

For the first day Lea Property family helped me with everything and they made me fell like I was one of they family members. I appreciate the way they work and how organised they are.

Lucy and her team at Lea Property Solutions have been managing 2 HMO investment properties on behalf of an overseas investor client since late 2021. Their thorough approach, level of communication and attention to detail has allowed a completely stress free process for the first time investor. As the investor’s representative in the U.K. I can absolutely recommend the services of Lea Property Solutions and have no hesitation in endorsing them to anyone looking for a top class lettings/ managing agent in the Ipswich region.

Premier Electrical (Ipswich) Ltd have worked along side LEA PROPERTY SOLUTIONS LTD for some time now and admire their professional and efficient approach. A well organised company with friendly and helpful staff. Recommend company to deal with.

It’s hard to see Property Management Agencies that are this professional. I was really impressed with their Customer service and professionalism. They pay attention to details in decorating their accommodations. And I noticed how neat their accommodations are.

I spoke with one of their staffs, Skye, very professional and soft spoken as well. I look forward to securing an with them..

Fantastic service and Lucy is very professional in everything she does. Highly recommended

I have found Lucy and her team invaluable for service & attention to detail.
As an example we had an insurance claim for a leak in the bathroom & the property had to be vacated while work was carried out. Lucy’s team arranged for tenants to be relocated & handled insurance claim on my behalf.
A very satisfactory outcome.
I have no hesitation in recommending LEA property Solutions.

My experience with LEA property solutions LTD has been superb, the communication has been fast and helpful throughout the whole process of renting a room from them. The staff I have met have been friendly and welcoming and I would highly recommend the agency to anyone looking for a room.

I found some of the properties represented by LEA on SpareRoom and I can honestly say that they are trustworthy. All their adverted rooms look exactly as described, very well looked after and their decent prices range reflects very well what they offer. I am very pleased with how my renting process had developed. The agents are very nice people and helpful during the process. They made me feel really valued as tenant while preparing my application.
The most important thing that I notice at LEA properties compared to others I had seen before is the fact that the rooms are prepared with very much attention to details. Thus, You will find in the room exactly what you need to feel like home. This is a big thing for someone living in a shared house.

I recommend these agents to someone who asked for some help regarding accommodation. I personally know the proprietors of LEA Property Solutions and have great respect for them. They actually care and maintain high standards.

The team at LEA Property have been fantastic all the way through the process from the initial viewing right up to moving in (and so far, beyond). Everyone I’ve spoken to online has been really lovely and very professional, and the two agents I met in person, Simon and Skye, were brilliant, knew loads about the property and did a lot to put me at my ease as it was my first time renting. It’s a beautiful house, and I’ve settled in very quickly here, even having moved all the way down from the Midlands! I suspect that’s partly to do with how easy the renting process was.
The agency also offer some useful protections – the initial deposit is kept in a protection scheme until it comes time to claim it back, and there is a CreditLadder scheme which keeps track of rent payments to help build credit, which is very useful for renting in the future.
Overall, a great experience 🙂

Great experience with LEA. No issues in a 6 month tenancy & very easy to communicate with agents at all times.

Friendly, professional company. Quick to respond to messages and sort out issues, even outside office hours. Always kept up to date with what’s going on with the house and if anyone is scheduled to visit the property. Overall great service.